Thank you for shopping at Affinity Mart (Affinity Marketing OPC Pvt Ltd, India). This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased through the Platform. By placing an order, you agree to the terms outlined below. 

Shipping Methods: 

1. Standard Shipping: 

We offer standard shipping for all orders, with delivery times typically depending on the destination. 

2. Express Shipping: 

Express shipping options may be available for select products or locations, with shorter delivery times and additional fees. 

3. Shipping Costs: 

Shipping charges are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase. 

4. Free Shipping: 

We may offer free shipping promotions for orders that meet certain criteria, such as minimum order value or specific products. 

5. Vendor Processing Time: 

Each vendor on the Platform may have different processing times for fulfilling orders. The estimated processing time for each product is displayed on the product page. 

6. Order Consolidation: 

If your order contains products from multiple vendors, it may be shipped in multiple packages and arrive at different times based on the processing times of each vendor. 

7. Domestic Shipping Only: 

We currently only ship orders within India. We do not offer international shipping. 

8. Restricted Items: 

Certain products may be subject to shipping restrictions due to legal or logistical reasons. We will notify you if any items in your order cannot be shipped to your location.

9. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.

10. Order Status Updates:

You can also check the status of your order and track your package by logging into your account on the Platform.

11. Delivery Delays:

While we make every effort to ensure timely delivery of your order, delivery times may be affected by factors beyond our control, such as weather conditions, natural disasters, or carrier delays.

12. Undeliverable Packages:

If a package is returned to us as undeliverable due to an incorrect address provided by the customer or other reasons, we will contact you to arrange for re-shipment at your expense.

13. Damaged or Missing Items – Inspection:

Upon receiving your order, please inspect the packaging and contents for any damage or missing items. If you discover any issues, please contact us immediately.

14. Resolution:

We will work with you to resolve any issues related to damaged or missing items, including arranging for replacements or refunds as appropriate.

15. Contact Us:

If you have any questions or concerns about our Shipping Policy or the shipping of your order, please contact us through our Affinity Mart contact us page. This Shipping Policy indicated above applies to all orders placed on the Platform on or after that date.

16. Delivering:

We are committed to delivering your orders promptly. Our standard shipping time is 7 days from the date of purchase. Please note that this timeframe may vary depending on factors such as location and product availability. We strive to ensure timely delivery and will notify you in case of any unexpected delays. Thank you for choosing us for your shipping needs.