Welcome to Affinity Mart (Affinity Mart OPC Pvt Ltd, India). a multi-vendor
online platform connecting buyers and sellers across India. Before using our
services, please carefully read and understand the following terms and
conditions:
1. Acceptance of Terms:
By accessing or using our website, you agree to be bound by these terms and
conditions. If you do not agree with any part of these terms, please do not use
our website.
2. Multi-Vendor Platform:
Affinity Mart serves as a platform for various vendors to showcase and sell
their products to customers across India. We do not directly sell any products
ourselves; instead, we facilitate transactions between buyers and sellers.
3.Vendor Registration:
Vendors interested in selling their products on our platform must register and
create an account. We reserve the right to approve or reject vendor applications
at our discretion.
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4. Product Listings:
Vendors are responsible for creating accurate and detailed listings for their
products, including descriptions, images, prices, and availability. All product
listings must comply with our guidelines and policies.
5.Transaction Fees:
Affinity Mart charges a 10% transaction fee for each successful sale made
through our platform. The transaction fee percentage may vary based on the
type of product and other factors. Vendors are responsible for paying these
transaction fees.
6. Order Fulfillment:
Vendors are responsible for fulfilling orders promptly and accurately. This
includes processing orders, packaging products securely, and arranging for
timely delivery or shipment to customers.
7. Customer Service:
Vendors are expected to provide excellent customer service to buyers, including
responding to inquiries, resolving disputes, and handling returns or refunds in
accordance with our policies.